When will Unified Inbox be available?
Unified Inbox is an upcoming Elevale feature. Join the waitlist on this page to hear when connected channels and Otto auto-drafts roll out to your workspace.
Which channels will Unified Inbox connect?
Unified Inbox will connect Elevale internal Chat, Gmail, Outlook, Slack, Instagram, Facebook Page messages, and LinkedIn. You will manage every channel from one inbox inside Elevale.
How does Otto draft replies in Unified Inbox?
Otto learns how you communicate with different people across different platforms and drafts replies matching your voice and tone. Each draft uses context from your recent discussions, meetings, and workspace data so you can review, edit, and send faster.
Can Otto suggest meeting times in a reply?
Yes, if you connect your calendar. When a draft needs dates, Otto can check your availability and add suggested times to the reply. You choose what to send.
Can I search conversations across all inboxes?
Yes. Unified search lets you find messages, contacts, and threads across every connected channel from one place, so you do not need to remember which app a conversation started in.
How is Unified Inbox different from built-in Chat?
Built-in Chat keeps team discussions inside Elevale with inline references to OKRs, KPIs, and tasks. Unified Inbox extends that model to external channels like Gmail, Outlook, Slack, and social platforms, with Otto drafts and search across all of them.
Does Otto use my strategic priorities when drafting replies?
When you use Otto to draft a reply, it can draw on the OKRs, tasks, and priorities you already track in Elevale, along with the conversation history. You review every draft before anything is sent.
Will Unified Inbox replace my email or Slack apps entirely?
Unified Inbox is designed to be the place you read, search, and respond inside Elevale. Teams may still use native apps where needed, but day-to-day communication, context, and Otto drafts will live in one connected workspace.
Can multiple teammates manage the same Unified Inbox?
Yes. Invite colleagues into your workspace with the right role and they can access the same Unified Inbox. Permissions control who can reply, review drafts, or manage connections, so sales, support, and operations work from one shared view without forwarding threads.
Does Unified Inbox remember context about each contact?
Yes. Unified Inbox summarises your history with each contact across connected channels. When a meeting is coming up, Otto can highlight recent topics, open items, and commitments from your shared conversations so you walk in prepared.