Cookie Policy

Last updated: 6 August 2026

This Cookie Policy explains how Elevale ("we", "us", "our") uses cookies and similar technologies when you use our platform and marketing website.

{tradingStyleDisclaimer} In this policy, "Elevale", "we", "us", and "our" mean that registered company trading as Elevale.

Who is responsible?

We are responsible for cookies set in connection with the service you use under the Elevale brand. Our technology and infrastructure providers may also set cookies as described in this policy and our Subprocessors and integrations list.

If you have questions about cookies, contact us at contact form.

What are cookies?

Cookies are small text files stored on your device when you visit a website or use a web application. They help the app remember your session, preferences, and (where you consent) usage and advertising patterns. We also use similar technologies such as pixels, tags, and local storage.

How we use cookies

Essential cookies (always active)

These cookies are strictly necessary for Elevale to function. They cannot be switched off in our systems.

Authentication: Keep you signed in securely (Supabase Auth session cookies)
Security: CSRF protection, session integrity, and fraud prevention
Preferences: Remember cookie consent choices and essential UI settings
Load balancing and delivery: Route requests reliably via our application servers and CDN (Cloudflare)
Attribution: Where you arrive via a tracked signup or marketing link, a first-party cookie may store an attribution identifier so we can recognise how you reached the service

Legal basis (UK/EU): legitimate interests and/or contractual necessity.

Analytics cookies (optional: require consent)

With your consent, we use analytics cookies to understand how Elevale and our marketing website are used so we can improve performance and features. This includes Google Analytics. These cookies collect aggregated usage data; we do not sell your personal information.

Legal basis (UK/EU): consent. You can accept or reject analytics cookies via the cookie banner, or change your choice at any time.

Advertising and retargeting cookies (optional: require consent)

On our marketing website, with your consent, we use advertising and retargeting technologies to measure campaigns and show relevant ads to people who have visited our site. These include:

Google Ads and Google remarketing/retargeting
Meta (Facebook/Instagram) Ads pixel and retargeting
LinkedIn Ads insight tag and retargeting

These providers may set cookies or similar identifiers and act as independent or joint controllers under their own privacy policies, and may combine data with information they already hold. Legal basis (UK/EU): consent. You can withdraw consent at any time via the cookie banner, your browser settings, or the ad platforms' own controls.

Cookie consent

When you first visit our marketing website or use Elevale, a cookie banner lets you choose:

Essential only: Only strictly necessary cookies are set
Accept all: Essential plus optional analytics and advertising cookies

Your choice is stored locally and recorded in our systems (retained for 1 year for compliance evidence). You can withdraw or change consent at any time.

Third-party cookies and subprocessors

Some cookies are set by trusted subprocessors and third parties that help us deliver and promote Elevale:

Supabase: Authentication and database (essential)
Fly.io: Application hosting (essential)
Cloudflare: Marketing website delivery and security (essential)
Stripe: Payment processing when you manage billing (essential for checkout flows)
Google (Analytics and Ads), Meta, and LinkedIn: Analytics and advertising (optional; consent required)

A full subprocessor list is published at Subprocessors and integrations.

How long cookies last

Session cookies: Deleted when you close your browser
Persistent auth cookies: Up to 7 days (or until sign-out), depending on your session settings
Attribution cookies: Up to 30 days after you follow a tracked signup or marketing link (first-party)
Cookie consent record: 1 year
Analytics and advertising cookies: Up to 13 months where enabled and consented

Managing cookies in your browser

Most browsers let you block or delete cookies. Blocking essential cookies may prevent Elevale from working correctly. Refer to your browser help pages for instructions (Chrome, Firefox, Safari, Edge).