Trust Centre

Security and privacy you can verify

Elevale is committed to GDPR, UK GDPR, and global privacy standards. This section explains how we protect your data and where to find our legal documents.

GDPR, data retention, privacy rights, security, audit logging, and legal document links.

Commitments

What you can expect from Elevale

Plain-language outcomes from our platform documentation: encryption, access control, audit logging, data rights, and retention, without implementation jargon.

Authentication

Multi-factor authentication (email or authenticator app) required after signup

  • Privileged platform roles (super admin, agency admin) must use MFA
  • Password reset and session management via Supabase Auth

Encryption

In transit: TLS 1.2+ for all connections

  • At rest: Supabase encrypted storage; OAuth tokens encrypted server-side
  • Secrets: API keys stored as hashes; no client-side token encryption

Access control

Row Level Security (RLS) on all tenant data

  • Role-based access: system, organization, and workspace levels
  • Custom workspace roles with granular permissions
Retention

Clear deletion timelines

Retention periods are consistent across billing, automated jobs, and platform documentation.

View retention policy →
Reviews

Help other directors find Elevale

If Elevale is working for your leadership team, a review on G2 or Capterra helps other business directors discover strategic execution software that fits SMEs and growing teams.

Subprocessors

Trusted partners behind the platform

Elevale uses trusted subprocessors to deliver the platform. The authoritative list is published at elevale.app/legal/subprocessors. We provide 30 days notice before adding subprocessors that process personal data.

Provider Purpose
Need help?

Questions about security or privacy?

Reach our privacy and security teams directly. Data rights requests are handled within our documented 30-day SLA.