Platform documentation

User Management

User Management

Manage your team members and their access to Elevale.

Inviting Users

Add new team members to your organization:

  1. Go to Workspace Settings → Team Management (`/workspace/settings?tab=teams`)

  2. Click Invite Member

  3. Enter email address

  4. Select role (Admin, Editor, or Viewer)

  5. Add to workspaces

  6. Add personal message (optional)

  7. Click Send Invitation

The user will receive an email invitation to join.

Managing Invitations

Pending Invitations

View and manage pending invitations:

  • See who has been invited

  • Check invitation status

  • Resend invitations

  • Cancel invitations

Invitation Expiry

Invitations expire after 30 days. Resend if needed.

Editing User Details

Update user information:

  1. Go to Workspace Settings → Team Management (`/workspace/settings?tab=teams`)

  2. Find the user

  3. Click Edit

  4. Update fields:

  • Name

  • Email

  • Role

  • Department

  • Job title

  • Workspace access

  1. Save changes

Changing Roles

To change a user role:

  1. Go to Workspace Settings → Team Management (`/workspace/settings?tab=teams`)

  2. Find the user

  3. Click Edit

  4. Select new role from dropdown

  5. Confirm change

  6. Save

Changes take effect immediately.

Workspace Assignment

Add or remove users from workspaces:

Adding to Workspace

  1. Go to user profile

  2. Click Manage Workspaces

  3. Select workspaces to add

  4. Save

Removing from Workspace

  1. Go to user profile

  2. Click Manage Workspaces

  3. Deselect workspaces to remove

  4. Confirm (their data remains)

  5. Save

Deactivating Users

Temporarily disable access without removing:

  1. Go to Workspace Settings → Team Management (`/workspace/settings?tab=teams`)

  2. Find the user

  3. Click Deactivate

  4. Confirm

Deactivated users:

  • Cannot log in

  • Retain all data

  • Can be reactivated

  • Do not count toward billing

Removing Users

Permanently remove a user from the organization:

  1. Go to Workspace Settings → Team Management (`/workspace/settings?tab=teams`)

  2. Find the user

  3. Click Remove

  4. Reassign their tasks and OKRs

  5. Confirm removal

Important:

  • User loses all access

  • Historical data is preserved

  • Cannot be undone

  • Must be re-invited to return

Bulk Operations

Perform actions on multiple users:

Bulk Invite

  • Upload CSV with email addresses

  • Set default role

  • Assign to workspaces

  • Send all invitations

Bulk Update

  • Select multiple users

  • Change role

  • Add to workspaces

  • Apply changes

User Activity

Monitor user activity:

  • Last login date

  • Active sessions

  • Recent actions

  • Task completion

  • Contribution metrics

Best Practices

  • Invite users with appropriate roles

  • Review user list regularly

  • Remove access when people leave

  • Use deactivate for temporary leave

  • Keep user information current

  • Monitor inactive users

  • Document offboarding process

Offboarding Checklist

When someone leaves:

  • Reassign their tasks

  • Transfer OKR ownership

  • Export their work if needed

  • Remove from workspaces

  • Deactivate or remove account

  • Document handoff

Manage your team effectively! 👤