Platform documentation

May 2026

May 2026 improved how new workspaces onboard, expanded self-serve platform documentation, and polished team chat and Otto wiki workflows ahead of the larger chat launch in June.

Onboarding and documentation

  • Signup routing - incomplete signups route to plan selection instead of an inactive state; clearer post-signup navigation.

  • Platform documentation - tiered wiki seed pipeline and expanded help articles so admins and members can self-serve.

  • Security hardening - removed exposed credentials from documentation templates and tightened environment configuration.

Team chat and Otto

  • Team chat enhancements - channel bootstrap for new workspaces, permission fixes, and UI polish in Team Chat.

  • Otto wiki sync - smarter wiki updates and Otto-assisted edits across documentation pages.

  • Process map startup - faster process map load and clearer wiki linkage on first open.

Platform performance

  • CPU optimisations for wiki collaborator RLS and notification cron jobs.

  • Agency license billing sync and OKR admin UX improvements.