Platform documentation

Referral programme

Earn recurring commission when someone subscribes to Elevale through your personal link. The programme appears when your organisation and workspace enable partner referrals and your account is eligible.

Who this is for

Eligible members when Referral programme is shown in the sidebar. Reseller admins manage programme settings from Admin.

Before you start

  • Partner referrals enabled for your organisation and workspace.

  • Eligible account status shown on the referral portal.

Steps

  1. Open Referral programme from the sidebar when it is shown.

  2. Click Get your link to enrol and activate your referral link.

  3. Enter a Referral link name so you can tell campaigns apart.

  4. Copy your link and share it. Attribution applies when someone signs up through the link.

  5. Track referrals, commissions, campaign links, partner-recruit vouchers, and payout status in the portal.

  6. Add payout details after you join so commissions can be sent.

  7. Optional: use Invite by email to send a branded message with your referral link.

What you should see

Qualified referrals appear in the portal after the hold period. Commissions pay out automatically once your balance reaches the minimum threshold.

Troubleshooting

  • Referral programme is missing from the sidebar Your organisation or workspace may not have partner referrals enabled, or your account may not be eligible yet.

  • Referral link name is rejected Use at least three characters for Referral link name.

  • Commission is not paid Confirm payout details, hold period, and that the subscription is an eligible direct Elevale plan.

Common questions

What subscriptions qualify?

Eligible direct Elevale subscriptions qualify. Partner client billing is excluded.

How do I invite multiple people by email?

Enter addresses separated by commas, spaces, or new lines in Invite by email. Add a first name when inviting one person.

Who manages the programme for resellers?

Reseller admins manage settings from Admin → Referral programme.

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