When you create a Connected KPI on KPIs & Dashboards, pick from the data points below. The catalog reflects what is enabled for this integration on your platform.
Activity
Received in 24 hours (#) - Messages received in the last 24 hours, excluding sent, drafts, chat, spam, and trash. Gmail returns an estimate on large mailboxes.
Received in 7 days (#) - Messages received in the last 7 days, excluding sent, drafts, chat, spam, and trash. Gmail returns an estimate on large mailboxes.
Received in 30 days (#) - Messages received in the last 30 days, excluding sent, drafts, chat, spam, and trash. Gmail returns an estimate on large mailboxes.
Sent in 24 hours (#) - Messages in Sent from the last 24 hours. Gmail returns an estimate on large mailboxes.
Sent in 7 days (#) - Messages in Sent from the last 7 days. Gmail returns an estimate on large mailboxes.
Sent in 30 days (#) - Messages in Sent from the last 30 days. Gmail returns an estimate on large mailboxes.
Inbox older than 7 days (#) - Inbox messages older than 7 days. Gmail returns an estimate on large mailboxes.
Inbox older than 30 days (#) - Inbox messages older than 30 days. Gmail returns an estimate on large mailboxes.
Unread older than 7 days (#) - Unread messages older than 7 days. Gmail returns an estimate on large mailboxes.
Inbox with attachments (#) - Inbox messages that have an attachment. Gmail returns an estimate on large mailboxes.
Follow-up
Awaiting your reply (#) - Synced inbox threads that still need your reply. Covers the latest 200 threads per folder.
Reply now (#) - Synced inbox threads triaged as reply now. Covers the latest 200 threads per folder.
Reply today (#) - Synced inbox threads triaged as reply today. Covers the latest 200 threads per folder.
Reply when free (#) - Synced inbox threads triaged as reply when free. Covers the latest 200 threads per folder.
Scheduled sends pending (#) - Emails scheduled in Elevale that have not been sent yet.
Threads linked to CRM (#) - Synced threads linked to a CRM contact.
Inbox threads with no CRM contact (#) - Synced inbox threads with no CRM contact. Covers the latest 200 threads per folder.
Average reply time (hrs) - Average hours from an inbound message to your next reply, using synced messages. Returns 0 when that window has no reply pair.
Inbox
Emails in inbox (#) - Exact count of messages still in the Gmail Inbox.
Unread emails (#) - Exact count of unread messages in the Gmail Inbox.
Inbox threads (#) - Exact count of threads in the Gmail Inbox.
Unread threads (#) - Exact count of unread threads in the Gmail Inbox.
Important emails (#) - Exact count of messages with the Important label.
Important unread (#) - Exact count of unread messages with the Important label.
Starred emails (#) - Exact count of starred messages.
Drafts (#) - Exact count of draft messages.
Mailbox
Unread in mailbox (#) - Exact count of unread messages anywhere in the mailbox.
Emails in mailbox (#) - Exact count of messages in the whole mailbox.
Threads in mailbox (#) - Exact count of threads in the whole mailbox.
Sent emails (#) - Exact count of messages in Sent.
Spam (#) - Exact count of messages in Spam.
Trash (#) - Exact count of messages in Trash.
Primary tab (#) - Exact count of messages in the Primary tab.
Social tab (#) - Exact count of messages in the Social tab.
Promotions tab (#) - Exact count of messages in the Promotions tab.
Updates tab (#) - Exact count of messages in the Updates tab.
Forums tab (#) - Exact count of messages in the Forums tab.
Topics
Sales threads (#) - Synced inbox threads whose topic is Sales. Covers the latest 200 threads per folder.
Partnership threads (#) - Synced inbox threads whose topic is Partnership. Covers the latest 200 threads per folder.
Support threads (#) - Synced inbox threads whose topic is Support. Covers the latest 200 threads per folder.
Hiring threads (#) - Synced inbox threads whose topic is Hiring. Covers the latest 200 threads per folder.
Finance threads (#) - Synced inbox threads whose topic is Finance. Covers the latest 200 threads per folder.
Legal threads (#) - Synced inbox threads whose topic is Legal. Covers the latest 200 threads per folder.
Internal threads (#) - Synced inbox threads whose topic is Internal. Covers the latest 200 threads per folder.
Scheduling threads (#) - Synced inbox threads whose topic is Scheduling. Covers the latest 200 threads per folder.
Newsletter threads (#) - Synced inbox threads whose topic is Newsletter. Covers the latest 200 threads per folder.
Other topic threads (#) - Synced inbox threads whose topic is Other. Covers the latest 200 threads per folder.
How sync works
Each data point maps to a provider API query executed by the integration sync engine.
On save or scheduled sync, Elevale fetches the latest value and appends to KPI history.
Connection status on the KPI shows the last successful sync or error message.
Setup and troubleshooting: Setup & usage