Platform documentation

Karbon - Overview

Karbon organisations, contacts, work items, and recent time, read into Elevale companies, people, and tasks. Requires [Professional+].

At a glance

  • Connection type: Application ID and Access Key

  • Status: Available

  • Plan: Professional+

  • Data points: 14 metrics available in the KPI catalog

Metrics you can track

Connected KPIs can sync the following categories from Karbon. See Data points for the complete catalog with descriptions.

  • Operational: Due within 30 days, Due within 14 days, Overdue work items, Completed work items, Open work items (+9 more)

Documentation in this folder

Quick start

  • Open Workspace Settings → Integrations and connect Karbon.

  • Complete authentication (OAuth popup, PAT paste, or API key) and select the account, property, repo, or location when prompted.

  • On KPIs & Dashboards, create a KPI, choose Connected, and pick your Karbon connection.

  • Select a data point from the catalog (see the Data points article in this folder for the full list).

  • Set a sync frequency. An initial sync runs after save; use Resync on the KPI card for on-demand updates.

Learn more

Where the data appears

  • Companies and People on CRM. Karbon contact types map to Elevale relationship labels.

  • Work items become tasks on a Karbon task list, with client and contact fields.

  • Time from the last four weeks is counted when the Karbon user email matches an Elevale member.

  • Connected KPIs can count companies, contacts, open work, due dates, and hours.